INFORMATION

Tickets

Where can I pick up my tickets?

Your access to Tecate Pa'l Norte 2025 will be exclusively through a physical or digital ticket via the Ticketmaster Safetix system. For more information, please visit the following link.

Is there a ticket office or booth so I may buy tickets before the festival?

At the moment they can only be purchased at Ticketmaster and its authorized points of sale, which you can check here.

Tickets with no service charge exclusively at the Citibanamex Auditorium box office in Monterrey, Nuevo Leon.

What’s included in the different areas of the festival?

Learn about the benefits of our different zones General, General+, Ascendant, and VIP by clicking here.

What happens if I lose my ticket?

We have no way to re-print tickets, therefore we recommend keeping them in a dry and safe place. We also recommend that you contact our Customer Service Center Ticketmaster for further assistance.

Can I re-enter the festival after I leave?

No, once your ticket is scanned you won’t be able to re-enter.

Access

Is there an age limit to enter the festival?

All attendees must have a ticket, persons under the age of 15 must be accompanied by an adult. You must be 18 years old to purchase alcohol, ID is required.

Is there access and areas for disabled guests?

Yes, the festival has spaces and amenities for people with disabilities, which are identified on the official map; for more information you can go to the accessibility kiosk.

Will Lockers be available in the festival?

Yes, you will eventually be able to book your locker online.

Will there be official merchandise for sale?

Yes, inside the festival you will find a store that offers the official Festival merchandise and that of the invited bands. Also, we will soon launch the official web store where you can purchase products in advance.

What time will the festival start/end?

The access to the festival for the 3 days will be from 14:00. The closing and presentation schedules will be revealed soon.

Festival

Which days and times does the Festival start?

The Festival takes place from April 4 to April 6 , 2025.

Will medical attention be available?

At the festival you will find first aid tents with medical staff on hand to attend to any need, in the areas specified on the official festival map.

Will there be an area of lost objects in case I misplace something?

Yes, you can ask about your lost belongings in the Information module.

Can I enter the Festival at any time?

As long as you have a ticket that hasn’t been scanned already, you can enter at any time during the Festival. However, re-entry is not allowed.

What is the best arrival time?

Gates open Friday at 14:00, Saturday at 14:00 and Sunday at 14:00. The earlier you arrive at the festival, the more time you will have to enjoy festival, the various amenities, and all the services available.

What food options can I look forward to in the Festival?

We’ll have a space for restaurants, food trucks and desserts, where you can try different styles of meals, including vegan options.

Where can I get more information?

Contact us by mail: [email protected].

Other

What benefits will I receive with the previous purchase of the "Legendary Lions" NFTs?

The benefits for the "Legendary Lions" NFT holders will be announced soon. We invite you to register so you can receive an email as soon as the benefits are revealed.

Services

  • Free Water Stations
  • Medical Aid
  • Rent Lockers
  • Lost Items
  • Official Merch
  • Food
  • Beverages

Allowed Items

  • Cell Phones
  • Fanny Packs
  • Sunglasses
  • Makeup
  • Powerbanks
  • Earplugs
  • Hats/Caps
  • Sunblock cream/gel
  • Empty drinking container
  • Non-professional Cameras
  • Closed Gum Packs
  • Selfie Stick
  • Closed Lip Ointment and/or Lip Gloss
  • Recording Cameras (max size of 12cm)
  • Small Bags (max 30 x 30 cm)
  • Antibacterial gel
  • Prescribed Medications (Doctor's prescription required)

Forbidden Items

  • Pets
  • Plush Toys
  • Massage Devices
  • Chemical Lights
  • External beverages or food
  • Umbrellas
  • Lasers
  • Cigarretes
  • Electronic Cigarretes/Vaporizers
  • Long Chains or Jewelry with Spikes
  • Crayons, pens or paint in a can
  • Aerosols (deodorants, paint, etc.)